Can't use apple wallet on my Apple Watch Ultra 2. It's impossible to turn access code on or off in settings. It's not a companies watch, and not company iPhone. Though I've 2 simcards in my phone. Apple watch is not connected to a mobile provider

Apple Watch Ultra 2

WatchOS 10.0.1


iphone mini 12

iOS: 17.0.1


Dual sim

Both T-mobile (Odido) iPhone


Not a companies mobile.

No provider connected to the watch


The option to set an access code (turn on/off) is greyed out

Option of wear detection is only option which can be turned on/off in the security setting screen of the access code


Please help

I wish to use card payments with this watch. That was no problem with my Apple Watch Ultra (1) and now it is with my Apple Watch Ultra 2.



Posted on Sep 22, 2023 01:27 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 08:03 AM

You can find the solution under this link

If your Apple ID is greyed out in Settings - Apple Support


Greetings from Switzerland

Andreas


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Can't use apple wallet on my Apple Watch Ultra 2. It's impossible to turn access code on or off in settings. It's not a companies watch, and not company iPhone. Though I've 2 simcards in my phone. Apple watch is not connected to a mobile provider

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