I received a replacement Airpods Pro left Airpod. Now it says the airposds in the charging case do not belong to you and do not work together.

I replaced an airpod, now nothing works. I get the error mismatched airpod pros. I went to the find me app and disconnected the airpods but I'm not able to reconnect them.

AirPods Pro (2nd generation)

Posted on Sep 22, 2023 09:52 AM

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I lost one of my Airpod Pro’s so I bought a replacement. At the Apple Store I was told to forget device and then charge the Airpods for an hour and then resync. When I try to resync it keeps saying ‘Mismatched Airpods” I lost on my right Airpod Pro. I went to the Apple Store and bought a replacement and was instructed to forget my Airpods and then go home and charge the case and pods for an hour and then they should be synced and i just have to reset up but when i try to reset i keep getting hit with a “Mismatched AirPods Pro The AirPods in the charging case do not belong to you and do not work together.” I don’t know what to do. The Apple Store is swamped right now- 3 hour wait which i can’t do currently and won’t be able to do for at least a week.
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Replacement aurpod doesnt work hello, I bought a replacement airpod because I lost one of the airpods and I disconnected the case and the airpod I still had. When I tried to connect the one using the old case it didn’t work, I tried resetting my airpods multiple times and tried it on different phones but every time I got the pop up message saying: Mismatched airpods The airpods in the case do not belong to you and don’t work together. Under this text it shows the left and right airpod saying they are not mine. Although one is new the other one was mine for over a year and it did fine but it cant even connect now and it isnt mine anymore? Can someone help me? Thanks already
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Mismatched AirPods Pro The AirPods in the charging case do not belong to you and do not work together. I lost one airpod, buy official replacement from apple,and now I see this massage when I'm trying pair them to iphone
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1 reply

Katana-San

Level 9

78,169 points

Sep 22, 2023 09:56 AM in response to sxfobes

Hello ~ Any help here clicking on below?

Set up your replacement AirPods or charging case - Apple Support

Work through information and post back if needed.

~Katana-San~

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I received a replacement Airpods Pro left Airpod. Now it says the airposds in the charging case do not belong to you and do not work together.

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