How to fixed my face ID

Am having problem not able to use my Face ID on my iPhone Xmas, hope my request will be granted than you!

iPhone XS Max, iOS 16

Posted on Sep 22, 2023 04:22 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2023 04:29 AM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


3 replies
Question marked as Top-ranking reply

Sep 22, 2023 04:29 AM in response to Alhajiyusufu

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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How to fixed my face ID

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