I phone xs max stuck on preparing video after upgrading to the ios 17

I have an IPhone xs max and I upgraded to ios 17 everything was running smoothly but then I tried to edit a video and when I tried to save it it is stuck on preparing video I waited for so long force restart my device but the problem is still there.

iPhone XS Max, iOS 17

Posted on Sep 21, 2023 03:46 AM

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Sep 25, 2023 05:52 PM in response to mubeen143

Thanks for reaching out mubeen143,


It sounds like you've tried restarting to fix your video getting stuck when editing. We can help.


First, let's make sure that the issue isn't due to the file you're working with (such as size or format). If you try to edit a smaller video, does it open or does the same thing happen?


If it works with the smaller video, try giving more time for the other video to complete. if neither work, you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Take care.

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I phone xs max stuck on preparing video after upgrading to the ios 17

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