The new airdrop feature won’t work after I updated my phone

I updated my phone today and tried the new feature of “bringing devices together” and it didn’t work!

is there any advice?

iPhone 11 Pro Max, iOS 17

Posted on Sep 20, 2023 09:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 10:16 AM

Sharing content with AirDrop by holding two iPhones together requires iPhone 11 or later (excluding iPhone SE) with iOS 17 (or later, when applicable) on both devices. If no content is selected, the iPhones will exchange contact information using NameDrop. If you are already contacts, NameDrop will not be initiated -- and with no content selected, nothing will happen.


If you have selected content to share, and holding the top of the iPhones near each other does not work, make sure you have "Bringing Devices Together" enabled in Settings > General > AirDrop.


Sharing content over AirDrop still requires the devices to be near each other for the entirety of the transfer – sharing AirDrop content over the internet is coming later this year.



3 replies
Question marked as Top-ranking reply

Sep 20, 2023 10:16 AM in response to Is1ms

Sharing content with AirDrop by holding two iPhones together requires iPhone 11 or later (excluding iPhone SE) with iOS 17 (or later, when applicable) on both devices. If no content is selected, the iPhones will exchange contact information using NameDrop. If you are already contacts, NameDrop will not be initiated -- and with no content selected, nothing will happen.


If you have selected content to share, and holding the top of the iPhones near each other does not work, make sure you have "Bringing Devices Together" enabled in Settings > General > AirDrop.


Sharing content over AirDrop still requires the devices to be near each other for the entirety of the transfer – sharing AirDrop content over the internet is coming later this year.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The new airdrop feature won’t work after I updated my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.