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Muhammed2002 Author

Level 1

4 points

Sim locked

My iPhone 11 is not using my sim card if i put it in the phone it get locked it only brings HELLO and when you switch up it ask for wifi network and then tells me my sim is not supported

how can i be helped please

iPhone 6

Posted on Sep 20, 2023 8:38 AM

Top-ranking reply

Chattanoogan

Level 7

25,628 points

Posted on Sep 20, 2023 8:55 AM

It sounds like your phone is locked to a carrier OTHER than the carrier of your currently installed SIM.

ONLY that “other” carrier can release the lock.

If you are not one of that other carrier’s subscribers, they have virtually zero incentive to do so.

How to unlock your iPhone for use with a different carrier - Apple Support

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Sim locked

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