iOS 17 contact poster issue

Error message I get is this:

Sharing Name and Photo is not available because multiple phone numbers are associated with your

Apple ID.


My setup is using two separate iPhones with the same Apple ID. Both phone have their own number 1 work and one private. I want to be able to use both phone numbers for iMessage but this limits me using that new contact poster feature.

Anyone else had this issue to?

iPhone 13 Pro

Posted on Sep 19, 2023 07:22 AM

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2 replies

Sep 19, 2023 08:58 AM in response to Limnos

Both phones are logged in with the same Apple ID. So the first link provided is not applicable to my situation.


There is only one difference in configuration for my phones. On the primary phone my Start new conversations from is my 45 cell number and on my work phone that is set to 10. But both cell phone numbers are configured to receive iMessage. And this looks to be a bug? I can’t be the only one using a single Apple ID across two iPhones that I personally own?


The moment I remove my work phone number from the top part of the iMessage config. Everything then works but this is not workable for me since I need both mobile numbers to work with iMessage across both phones.

Sep 19, 2023 07:43 AM in response to BartusKN

Here are several sources that agree as to how to solve this issue:


See this topic marked as "solved" --> Sharing name and photo not available...sh… - Apple Community


and


Make sure you are signed into iCloud:

Click on this link to learn how to 'Sign in with your Apple ID' --> Sign in with your Apple ID - Apple Support


"You must make sure your iCloud and iMessage account share the same contact info. Navigate to Settings > iMessage and tap the Send & Receive tab. From here you can add the same phone number and email attached to your iCloud account."

From: https://www.iphonefaq.org/archives/977183


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iOS 17 contact poster issue

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