Issue with Game Audio Levels Following iOS 17 Update on iPad

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Level 1

4 points

Issue with Game Audio Levels Following iOS 17 Update on iPad

I have been experiencing an issue with the audio levels while playing games on my iPad since updating to iOS 17. I am using a USB-C to 3.5mm headphone jack adapter. Whenever I use voice chat within a game, the overall game sound decreases significantly, making it difficult to hear important cues such as enemies moving or interacting with the environment. This issue does not occur on my iPhone, which suggests it might be related to the recent update on the iPad.

Here are the steps I have taken to try to resolve this problem:

Resetting my iPad
Reinstalling the game

Unfortunately, these measures have not resolved the issue. I would appreciate any assistance or suggestions you might have to offer.

Posted on Sep 19, 2023 01:56 AM

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Answer 1

Sep 19, 2023 04:14 AM in response to dhakkann

You might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

If you have identified a repeatable issue, you should submit a bug report to Apple using Apple's Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

When submitting your bug report, ensure that you include details of both your iPad and installed version of iPadOS within the body of your report. Don't rely upon the pick-list - as this often lags behind the current version.

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Answer 2

dhakkann Author

Level 1

4 points

Sep 19, 2023 03:43 AM in response to dhakkann

Seems like it's something related to background noise cancellation (which, in fact is game voice) if you start the microphone.. does anyone know how to deal with this?

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Answer 3

dhakkann Author

Level 1

4 points

Sep 19, 2023 03:59 AM in response to dhakkann

I just tried my Blue Yeti microphone and it's same issue.. Someone needs to fix this on priority.

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Issue with Game Audio Levels Following iOS 17 Update on iPad

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