iOS 17 Contact Posters not working (Disabled)

Good morning all,


I have an iPhone 13 and iOS 17 installed since yesterday and unfortunately the contact poster function does not work for me as expected. I can create a contact poster, but when I call friends who also have iOS 17 since yesterday, it just shows a gray background. Am I doing something wrong? I have already deactivated the function 1x and activated again and also deleted all contact posters and created again, also a restart has brought nothing.


I look forward to your help.


[Re-Titled by Moderator]

iPhone 13

Posted on Sep 19, 2023 12:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 8:10 AM

It is probably because you’ve got two SIM cards on your phone. Make sure that the number that you are calling your friend from, matches with the one that you have as predefined for when you start a conversation in iMessage or when you place a call over FaceTime. It worked for me

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 17 Contact Posters not working (Disabled)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.