Can't change payment method, getting error: MZFinance.FamilyNonHoH.CannotAddPayment

I want to change the payment method on my account but the "add payment method" button is disabled. When I try to removed the payment method that is there, I get this error: MZFinance.FamilyNonHoH.CannotAddPayment I'm unable to add a payment method. I am apart of a family plan and the card is stuck as being my family members and not my own, I want to change it to be my own card because I have my own storage I pay for that is not shared with the family plan. We tried removing me from the family plan, but we are still unable to remove the payment method that is from the family plan.


How do I change the payment method?

iPhone 6s, iOS 15

Posted on Sep 17, 2023 2:02 PM

Reply
2 replies

Jan 14, 2024 9:54 AM in response to terrry_U

I want to change the payment method on my account but the "add payment method" button is disabled. When I try to removed the payment method that is there, I get this error: MZFinance.FamilyNonHoH.CannotAddPayment I'm unable to add a payment method. I am apart of a family plan and the card is stuck as being my family members and not my own, I want to change it to be my own card because I have my own storage I pay for that is not shared with the family plan. We tried removing me from the family plan, but we are still unable to remove the payment method that is from the family plan.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't change payment method, getting error: MZFinance.FamilyNonHoH.CannotAddPayment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.