I have an older Homepod which I can't get to reconnect to the Home app. It still plays music but doesn't pair with the other two I have.I have which work fine

I've tried to reconnect but there is no QR code nor does the phone "read" the Homepod is near. My phone is an Iphone 12 Pro


HomePod, 15

Posted on Sep 16, 2023 02:10 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2023 09:20 AM

Hello OneAirPodnotworking,


The support article that was tied to your posting is the best resource for resolving this issue. Were you able to review that? Just in case, here it is again: If you can't set up HomePod or HomePod mini - Apple Support.


If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your HomePod, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.



1 reply
Question marked as Top-ranking reply

Sep 17, 2023 09:20 AM in response to OneAirPodnotworking

Hello OneAirPodnotworking,


The support article that was tied to your posting is the best resource for resolving this issue. Were you able to review that? Just in case, here it is again: If you can't set up HomePod or HomePod mini - Apple Support.


If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your HomePod, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.



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I have an older Homepod which I can't get to reconnect to the Home app. It still plays music but doesn't pair with the other two I have.I have which work fine

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