I am having trouble getting my phone to charge.

I can’t charge my phone by plugging my charger in

iPhone 11, iOS 16

Posted on Sep 16, 2023 04:25 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 04:34 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge it could be a hardware (battery? charger/cable? charging port? other internal component?) failure and I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Sep 16, 2023 04:34 AM in response to KateandBella

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge it could be a hardware (battery? charger/cable? charging port? other internal component?) failure and I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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I am having trouble getting my phone to charge.

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