confused_charger24 Said:
“I was able to sign into the email on my phone but nothing has worked to sign in on my MacBook. Every time I sign in on Safari like the instructions say, the email remains blocked in the app.”
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Troubleshooting Adding an eMail Account:
A while bunch of other things to try. Report back if anything here does the trick…
A. Try Different Apps:
So, what’s the app you are using for the eMail address your Mac? See if using the Mail app, gmail app, or MS Outlook(if installed) works.
B. Who’s Device is this?:
If this is a company-owned device, then there may be some restrictions on it. If this is your own device, then try adding this
C. Disable a VPN:
Are you connected to a VPN? If so, disconnect from the VPN. Then, try adding it once more. VPNs are all about Security & Privacy, however when you use them, logging in to site becomes an issue due to suspicious activity.
D. Add while in Safe Mode:
(Hold Down: the shift key upon boot). In Safe Mode, login items do not load at log in, certain System Preferences are set aside, and damaged system files (caches) are fixed. Once logged in, try adding this account. Go Here: Start up your Mac in Safe Mode - Apple Support
E. Create a New Administrator User:
For troubleshooting purposes, create a new Administrator user, and see if you can successfully add the eMail account with that user. If so, then it is something misconfigured in your current user. If not, then is is an issue with the entire MacOS. You can then trash this Administrator user once all the troubleshooting is complete.
F. Try Another Network:
See if you can add this account to your Mac while connected a different WiFi network. You may just not have the permissions to add this, if a guest user. See if a friend or neighbor will let you use their network. Try adding this to your Mac while at work.
G. Restart your Router:
Power off your router for 30 seconds and then power it back on. Perhaps you need to get a new signal.
