Search broken in Apple Mail (so Smart Mailboxes also don't work)

Search in Apple Mail is broken on my MacBook Pro in one account (it works in Mail in another account on the same machine). Clicking on a Smart Mailbox does nothing. Typing in the Search area doesn't start with suggestions and just does nothing. This particular installation deals with two servers, an Office365 server and iCloud.


I have followed all the suggestions I can find online, and there are plenty. I have stopped and started Spotlight indexing. I have turned indexing for Mail off and on. I have removed the envelope index files in V10 in my Library under Mail. I have rebuilt the mailboxes. I have held Shift down while launching Mail 3 times. I have had to start using Outlook on that machine to search Mail.


Anyone have a suggestion about something else I might do? It is obviously something corrupted or missing in this account - and it was working fine up until 3 weeks ago or so and then just seemed to stop.

MacBook Pro 16″, macOS 14.0

Posted on Sep 14, 2023 05:23 AM

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Sep 14, 2023 06:04 AM in response to Arthur Busbey

I had this and I've no permanent fix for you I'm afraid. I think it's a rare bug that few people see, in spite of there being lots of advice about it scattered around the web. I too tried re-starting Spotlight, deleting indexes, dragging HD in and out of Spotlight, safe modes, new User IDs, and other stuff, but nothing worked permanently. Killing corespoltlightd was the easiest thing and it worked occasionally, but I wouldn't call it a fix.


It fixed itself when I got a new Mac, although my one remaining Smart Mailbox is still a tad slow to respond. I guess this is more likely to be because my 2023 MBP is masses faster than my 2015 MBA than because the problem has been fixed.


If Smart Mailboxes are very important to your workflow (they're not to me) then there are probably better mail clients out there, but if they use Spotlight as their search engine then you'll still have the search problem.


Sorry not to be much help, but it's always good to know you're not alone.


Best of luck.


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Search broken in Apple Mail (so Smart Mailboxes also don't work)

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