iCloud Shared Photo Library Troubleshooting
I setup iCloud Shared Photo Library and moved all my pictures (62,430) to the shared library. I invited my wife to the library and she is only seeing 12,831 pictures. How can I correct this?
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hello Dr.Klug,
It sounds like you're having an issue with the iCloud Shared Photo Library feature. To start be sure you've set up the feature with whichever device your using with the steps here: How to use iCloud Shared Photo Library
If set up correctly check the information and settings on all devices with the section "Get help with Shared Library" at the bottom of the article. You can also view that section below.
"Get help with Shared Library
- If you use a device with an earlier version of iOS, iPadOS, macOS, tvOS, or iCloud for Windows, you can't see content moved to the Shared Library. You can see your Shared Library on iCloud.com, or see it on a device that meets the minimum system requirements for Shared Library.
- If the library creator runs out of iCloud storage, content can no longer be added to the Shared Library and changes such as edits, favorites, and metadata adjustments no longer sync. To get more storage and access to other premium features, learn how to upgrade to iCloud+.
- When a participant deletes a photo or video from the Shared Library, it moves to Recently Deleted. Only the contributor of that photo or video can delete it from Recently Deleted. Learn how to delete photos and videos on your iPhone or iPad or on your Mac. "
You can also find helpful information here: If Shared Albums aren't working - Apple Support
If you continue to have an issue after checking all the settings and completing the steps, reach out to Apple Support directly to further assist. Get Support
Best.
