Unable to change Apple ID password because I was unable to "continue on one of your devices"

I am trying to change my Apple ID password.


I logged in at https://appleid.apple.com/account/manage and started the change password process.


However, after entering my existing and new passwords and pressing the 'Change password' button, it presents me with the following instruction:



This instruction is too vague for me to execute.


I tried going to both my iPhone and iPad and nothing unusual happens. I was expecting some kind of authorization process to be initiated automatically.


If I go into settings -> Apple ID, iCloud, ... on these devices I see nothing that I can "continue" there.


Does "continue" mean "sign out of iCloud on your other devices"?


(But I checked the box 'Sign out of Apple devices and websites associated with your Apple ID' on the previous dialog so I don't see why I should have to sign out of them myself.)


Can someone please explain how to "continue" and complete the password change. I cannot get beyond this step and my password change is not implemented.

Mac mini, macOS 10.13

Posted on Sep 12, 2023 10:28 AM

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Sep 12, 2023 11:06 AM in response to billtubbs

In the end I managed to change the password by doing it on the iPhone. The password change process on the iPhone worked and did not instruct me to "continue on one of your devices". It just implemented the change.


Then I simply went to all my other devices and logged in with the new password.


Someone maybe needs to fix the https://www.icloud.com password change process because it does not work and people may think it is a way to do it.

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Unable to change Apple ID password because I was unable to "continue on one of your devices"

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