My left AirPod Pro isn't working with transparency mode. It still plays sound when it's technically set on transparency mode, but it feels like it's on noise cancellation and no outside sound can be heard from that side. I've tried many times to reset my AirPods and also to disconnect the entirely, but nothing is working. Is there any way to fix this?
Hey blindmans,
We'll be happy to help. Have you had a chance to connect the AirPods to another device to see if the issue is resolved? This will help us isolate the issue. If the issue continues, you may need to look into service options. Depending on the region, you can look here to find some nearby locations: Apple - Find Locations
Cheers.
I have the same issue. My AirPods Pro 2 coverage just expired and the left AirPod is stuck in half-transparent mode (if that makes sense).
What are my options??? I've been taking care of them so well, never dropped or got wet or dirty.
This is so sad.
Left AirPod Pro stuck on noise cancellation.
