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My Macbook isn't charging

The original usb-c energy adaptor (61w) wasn't charging my macbook, so, I bought a new one, the new is charging, I tested it and the old one using it on a smartphone. But the macbook isn't charging anyway. Sometimes the screen lights and shows this: https://youtube.com/shorts/eGSE2a61RFE, but it doesn't stay for long, and it turns off again.

MacBook Pro 13″, macOS 12.6

Posted on Sep 8, 2023 10:34 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2023 11:15 AM

lprandini_ wrote:

The original usb-c energy adaptor (61w) wasn't charging my macbook, so, I bought a new one, the new is charging, I tested it and the old one using it on a smartphone. But the macbook isn't charging anyway. Sometimes the screen lights and shows this: https://youtube.com/shorts/eGSE2a61RFE, but it doesn't stay for long, and it turns off again.


Trouble shooting tips included here—


If your Mac battery status is “Not Charging”



If your Mac battery won't charge



Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

If you see Service Recommended on your MacBook Air or MacBook Pro - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 8, 2023 11:15 AM in response to lprandini_

lprandini_ wrote:

The original usb-c energy adaptor (61w) wasn't charging my macbook, so, I bought a new one, the new is charging, I tested it and the old one using it on a smartphone. But the macbook isn't charging anyway. Sometimes the screen lights and shows this: https://youtube.com/shorts/eGSE2a61RFE, but it doesn't stay for long, and it turns off again.


Trouble shooting tips included here—


If your Mac battery status is “Not Charging”



If your Mac battery won't charge



Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

If you see Service Recommended on your MacBook Air or MacBook Pro - Apple Support


My Macbook isn't charging

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