I need the URL for removing activation lock for an education institution device

MDM not removing activation lock

MacBook Pro (M1, 2020)

Posted on Sep 8, 2023 6:47 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2023 12:19 PM

If the MDM is not removing Activation Lock, there should be a key you can find and manually enter. If that fails and the device is enrolled in Apple Business Manager, then you can call Apple Business Manager support for further assistance. If it is not enrolled in Apple Business Manager, then you will need to visit https://al-support.apple.com and follow that process.

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Question marked as Top-ranking reply

Sep 8, 2023 12:19 PM in response to lumacguy

If the MDM is not removing Activation Lock, there should be a key you can find and manually enter. If that fails and the device is enrolled in Apple Business Manager, then you can call Apple Business Manager support for further assistance. If it is not enrolled in Apple Business Manager, then you will need to visit https://al-support.apple.com and follow that process.

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I need the URL for removing activation lock for an education institution device

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