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Hunters2023 Author

Level 1

4 points

Why can’t I install the iOS update?

It says update is available when iPhone is backed up. I can’t get my phone to completely back up. What do I need to do?

[Re-Titled by Moderator]

iPhone SE, iOS 16

Posted on Sep 6, 2023 8:15 AM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Posted on Sep 6, 2023 8:37 AM

Your issue is not very clear. Backing up and Software update are 2 separate processes, not related to each other.

You can backup without updating, and you can update without backing up.

What exactly is saying there's a software update?

If you are trying to backup to a computer and it pops up a software update message, that's just a firmware update for the computer to connect to your phone. Do the software update, and then you can back up the iPhone.

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Why can’t I install the iOS update?

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