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Level 1

4 points

Apple ID is not active

Please I had my other file and other Apple ID was locked on my phone and couldn’t signed out or even was allow to create a new Apple ID

iPhone 12 Pro, iOS 16

Posted on Sep 5, 2023 10:28 AM

Top-ranking reply

Level 10

417,757 points

Posted on Sep 5, 2023 10:30 AM

According to Apple Community Specialist Brittany1416 in thread https://discussions.apple.com/thread/254485028?answerId=258390811022#258390811022 , please contact Apple Support for help with an "inactive" Apple ID.

You can reach Apple Support using this link --> Contact - Official Apple Support

or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support

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