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Unknown charges from Apple

I want to know about the transaction because i have no idea about why you deduct please tell me .!!


Your International POS transaction details are as follows. 

Customer Ac: *******

Transaction Date Time: 01-Sep-23 02:30 

Merchant Name/Country: APPLE.COM/BILL ITUNES.COM IRL 

Original Transaction Amount: PKR 4,900.00 

Amount in US Dollar: USD 15.99 

Currency Conversion: RATE USD to PKR 306.75 

PKR Amount: PKR 4,904.93 

Charges: International Transaction Fee (@ 4%) PKR 196.20 and FED (upto 16%) PKR 31.39 

Advance Tax (upto 2%): PKR 490.49 

Total PKR Amount: PKR 5,623.01


[Edited by Moderator]

iPhone 7, iOS 15

Posted on Sep 3, 2023 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 9:25 PM

If you see 'apple.com/bill' on your billing statement - Apple Support


M1 Mac mini, macOS 13.5.1;  Watch, series 7 GPS/cellular, watchOS 9.6.1; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

2 replies

Sep 3, 2023 9:32 PM in response to Kashif_194

Kashif_194 Said:

"Unknown charges from Apple: I want to know about the transaction because i have no idea about why you deduct please tell me .!!"

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Troubleshooting Unfamiliar Charges:

Start Here: Verify Unfamiliar Charges - Apple Support


Seen as a Bank Charge: If you See "apple.com/bill" or an Unfamiliar Charge on your Statement - Apple Support


So...


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Unknown charges from Apple

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