Safari Version 16.6 (18615.3.12.11.2) Instability Report on MacBook Air M2 OS Ventura Version 13.5.1
Dear Apple Support Team,
I hope this message finds you well. I am writing to report a concerning issue that I have been experiencing with Safari version 16.6 (18615.3.12.11.2) on my MacBook Air M2 running OS Ventura version 13.5.1. I am a dedicated user of Safari and have always appreciated its sleek design and user-friendly interface. However, the recent instability of the browser has been quite disappointing and is hindering my overall experience.
The primary issue I'm facing is that Safari frequently freezes, making it challenging to use the browser efficiently. This is particularly disheartening for me as I hold a genuine fondness for Safari and would like to continue using it without disruptions. I value its aesthetics and interface, but the consistent freezes have become a considerable obstacle.
In my efforts to resolve this problem, I have attempted basic troubleshooting steps. I have cleared the cache, deleted cookies, and erased browsing history, hoping that these actions might mitigate the instability issues. However, despite these efforts, the freezes persist, often occurring after just a few hours of usage. It's frustrating to need to repeat these steps daily, as they should not be necessary for a smooth browsing experience.
Furthermore, I have also considered the possibility that third-party extensions might be contributing to the instability. To investigate this, I disabled my only extension, an ad blocker. Surprisingly, even with the extension deactivated, the freezing issue continued to persist. This observation suggests that the instability may not be solely attributed to the extension.
Additionally, I've noticed that Safari tends to freeze when attempting to interact with media content, such as audio files. This is particularly concerning as I frequently engage with media on the web for both work and leisure purposes. These freezes hinder my ability to enjoy a seamless multimedia experience and create a significant disruption in my workflow.
As a dedicated Apple user and enthusiast, I am hopeful that these issues can be addressed and resolved. I am more than willing to provide any additional information or data that might assist your team in diagnosing and rectifying the problem. I understand that software issues can arise, but I believe that the strength of Apple's commitment to quality will lead to a swift resolution.
Thank you for your attention to this matter. I eagerly anticipate a solution that will restore the stability and functionality of Safari, allowing me to continue using it with the same level of satisfaction that I have always enjoyed.
Best regards,
MacBook Air, macOS 13.5
