Mail won't connect to my Comcast email account

We've had accounts set up in local mail apps with Comcast for years: Outlook, Thunderbird, Mac mail and etc.. The lesson we learned is Comcast is exceedingly poor at supporting access to email other than their website.

All of our accounts lose connection periodically usually saying the password is incorrect. We don't actively use Comcast email, so that can't be true. True to form, the error will go away without any action on our part in a few hours.

The only reason we have Comcast in Mac mail at all is to get messages Comcast sends to the primary user. If that weren't necessary, we'd ditch Comcast in Mac Mail completely.

Sometimes we do press hard enough on the keyboard and passwords can get screwed up! In Mail their Finder menu item labeled 'Window' and under the drip-down is 'Connection Doctor' and launch that and have print out to see where it is failing to narrow down what you screwed up in settings!

So follow the email setting via the Cox Email Sever settings and see where you screwed up their settings!