My iPad's battery dies even when over 10%.

Question

My iPad's battery dies even when over 10%.

This has been happening for nearly a month now, where my iPad will die randomly even on a good percentage.

My iPad will not die when it is on a charger, so to prevent this happening, I ensure I have to have it plugged in all the time.

The last time this happened was around an hour ago when my iPad was on 15% without being plugged in. It then died. Every time I try to turn it on again, it will show the low battery symbol.

And every time, there is always 2 outcomes:

I plug it in and wait for it to turn on again ~10-30min.

After plugged in, it does not take that long and takes ~2-5 min to boot up again, however, the battery is way higher then before, from it being 15% to 41%.

I have had this iPad since 2020. I think it might be the battery.... but you can tell me otherwise😁 if it is, should I get it replaced? If I get it replaced will it erase any of my data? Thanks.

Posted on Aug 24, 2023 12:43 PM

Reply

Answer 1

Top-ranking reply

LotusPilot

Community+ 2025

Level 10

299,570 points

Aug 24, 2023 04:11 PM in response to cherry_watermelon

As described, your iPad battery may have a fault, or may be reaching the end of its usable life. If the battery has failed or is failing, the iPad may unexpectedly turn-off - or may not successfully boot to a running state even when connected to its Power Adapter.

Are you able to use the iPad while remaining connected to your Power Adapter? If yes, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life:

iPad Repair & Service - Apple Support

Otherwise, see >>> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Reply

My iPad's battery dies even when over 10%.

Similar questions