my phone isnt holding a charge and wont turn on

iphone shut off randomly and will not turn on anymore and it will not hold a charge


iPhone 11 Pro, iOS 14

Posted on Aug 23, 2023 06:48 PM

Reply
3 replies

Aug 23, 2023 06:51 PM in response to bentreadway

bentreadway Said:

"my phone isnt holding a charge and wont turn on: iphone shut off randomly and will not turn on anymore and it will not hold a charge"

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Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:







May 31, 2024 07:59 PM in response to Keychain6

Keychain6 Said:

"My iPhone 13 pro started to loose battery life 2 years and a month after I purchased it. I have used all the battery extending techniques for years on my iPhones. Strange, is it planned obsolescence by Apple and my service provider after my 2 year contract is up?"

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iPhone Going Down:

It's nothing of intention on Apple's part. I have the same iPhone model. My Battery Health is at 84%. It might go down to 82% in a day. There is just no way to know why the Battery Health decreased.

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my phone isnt holding a charge and wont turn on

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