Trying to update an app I already have but it keeps asking for billing information when the app was free and I don’t have any pain info saved to my phone

I’m trying to update my call of duty mobile but my phone keeps saying there’s a problem with the billing information when it doesn’t need it and it aggravating me and I want to know how to get it to stop

Posted on Aug 22, 2023 04:01 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2023 12:04 AM

You usually need a payment method -

You usually need to have added a valid payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 13.5.1;  Watch, series 7 GPS/cellular, watchOS 9.6.1; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 23, 2023 12:04 AM in response to Jfjskeksnfkrkf

You usually need a payment method -

You usually need to have added a valid payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 13.5.1;  Watch, series 7 GPS/cellular, watchOS 9.6.1; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

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Trying to update an app I already have but it keeps asking for billing information when the app was free and I don’t have any pain info saved to my phone

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