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Level 1

6 points

Hi! My iPhone 13 Pro Max said camera unknown part. I didn’t replace my camera. I don’t know what happened. Could you please help me? Thank you very much

My camera is 2x zoom when we open to take pictures.

iPhone 5, iOS 10

Posted on Aug 21, 2023 7:45 PM

Top-ranking reply

Level 9

68,728 points

Posted on Aug 21, 2023 7:47 PM

You most likely have a hardware failure in your camera. Make an appointment at the Genius Bar to have it diagnosed.

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