on Windows iCloud keeps popping up with old Apple ID

I was able to solve this problem by uninstalling iCloud and reinstalling it.

Posted on Aug 19, 2023 8:42 AM

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iCloud keeps popping up with old Apple ID Since the last time this question was asked appears to be almost 10 years ago, I don't think the previous solutions may be applicable anymore. Anyhow, I recently got my first iPhone, an iPhone 14, and I'm trying to integrate it with my established tech, some of which is quite old. I have a Dell laptop running Windows 10 with iTunes on it, which had an old Apple ID with an email address I no longer use. I have (I thought) updated my Apple ID and password with Apple, but iTunes still shows the old one. More annoyingly, I am now getting constant (like every minute, no exaggeration) pop-ups from iCloud telling me to enter my password to proceed but the old Apple ID is preloaded and I cannot update it on that pop-up. As if that wasn't enough, there is a secondary pop-up saying that the version of Outlook I have is not supported, but I don't even have Outlook, I have the generic version of Mail that came with Windows 10. Help.
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Apple ID/iCloud popup Hi Please help.... I've changed my email address for iCloud, but the old email address continues to appear on the iCloud signon popup (using Windows 10). It is greyed out, so I am unable to update. Neither new or old password are successful to sign in..both result in error message of incorrect Apple ID or Password. The other issue is that the iCloud signon popup appears ad nauseum - every few minutes, which is very time consuming to clear.... I have tried all of the tips I've been able to find, with no success. Thank you - with fingers crossed for a solution. :-)
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1 reply

Gena_D

Community Specialist

Aug 20, 2023 8:26 AM in response to ChasDe

Hello ChasDe,

We're so glad to hear that this issue was resolved! Thanks for posting to let others know about that.

Have a good day and thanks again for contacting Apple Support Communities.

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on Windows iCloud keeps popping up with old Apple ID

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