outlook keeps asking for my imap password I've forgotten

outlook on my ipad and iphone keep asking for my imap password and tells me to check my imap user name and password


iPad Air 3, iPadOS 16

Posted on Aug 14, 2023 09:18 AM

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Posted on Aug 14, 2023 11:35 AM

Ipad and iphone are not accepting my imap password.

4 replies

Aug 14, 2023 12:24 PM in response to bones30

Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.comoutlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

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outlook keeps asking for my imap password I've forgotten

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