My Apple ID has been disabled in the App Store and iTunes Store, is there any way I can get it undisabled?

Hello,

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Resetting your password as proposed in an earlier post helps when your account is disabled because of security reasons, but it will not resolve this situation.

Use this link provided by Apple to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

or for telephone contacts refer to: Contact Apple for support and service - Apple Support

You can also use the general support link at Official Apple Support but frankly it will be a lot faster and easier to just use the direct link above since spending 5 minutes poking around the general support pages will likely end up at the same place.

If it is another reason, post with more details.

Hi there,

I understand that your Apple ID has been disabled in the App Store and iTunes Store, and you're unable to reset your password. I'm sorry to hear that!

According to this Apple support article, there are a few reasons why your Apple ID might be disabled. Here are some of the most common reasons:

• You entered your password incorrectly too many times.
• You made a purchase with your Apple ID that was declined

If you're sure that you're entering your password correctly, and you haven't made any suspicious purchases or engaged in any illegal activity, then you can try to contact Apple Support to get your Apple ID undisabled. You can contact Apple Support by phone at 1-800-275-2273 or by chatting with an agent online.

When you contact Apple Support, be prepared to provide the following information:

• Your Apple ID email address.
• The date and time that your Apple ID was disabled.
• The reason why you think your Apple ID was disabled.
• Any other relevant information that you think might help Apple Support resolve the issue.

Apple Support will be able to investigate the issue and take steps to undisable your Apple ID. This process may take a few days, so please be patient.

In the meantime, you can try the following to see if they help you get your Apple ID back up and running:

• Make sure you are using the correct Apple ID and password.
• Try resetting your password again.
• Try signing out of the App Store and iTunes on all devices and then signing back in.
• Try restarting your device.
• If you are using a shared Apple ID, make sure you are the only one who is trying to use it at the same time.

I hope this helps! Let me know if you have any other questions.

Best regards,

Kyleb_27