FIND MY - Beats Studio Buds
Is the only way to find Beats studio buds is if the case is open?
We use the Find My and it won't find the beats buds unless the case is open. Are we doing something wrong?
Beats
User profile for user:
mikeg28806
User level:
Community Specialist
Thanks for posting in the Apple Support Communities jcabwd6,
The following information from the official resource on locating your Beats with Find My may help:
"If they are online, the location of your Beats will show on the map and you can choose Play Sound2 to find them nearby. A confirmation email is also sent to your Apple ID email address. If your Beats are offline, you see Sound Pending until they connect to a network. Once connected, a sound plays and a notification is sent to you."
If Find My isn't working as expected for you, we recommend that you contact Apple Support who can work with you to investigate further. Get Support
Cheers!