The operation can't be completed because the original item for "Documents" can't be found.

In finder, this is the Pop up message I get when clicking on documents. Already tried to remove it from the sidebar, but it comes back at every time I start, restart, or log in the Mac-mini (2020) M1 latest update for macOS Ventura

Mac mini

Posted on Aug 8, 2023 06:22 PM

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3 replies

Aug 9, 2023 01:34 PM in response to gabosjcr

Hi there gabosjcr,


We'd suggest running First Aid in Disk Utility to see if that helps with the error message you're seeing for Documents in Finder. Follow the steps in this support article to do so: How to repair a Mac disk with Disk Utility


If you're still seeing this message afterwards, we'd like to learn a bit more about the issue to see how we can help. Were these documents originally stored on your Mac, or on an external drive of some sort? Are you able to open any of your documents?


Thanks!

Aug 10, 2023 07:13 AM in response to Jeff_W.

I'm seeing this problem too. It happens with Documents and Desktop when they appear in the Finder sidebar.


When I look at the file system, Finder shows me "Documents - <computer name>". And similarly, "Desktop - <computer name>".


I can navigate directly to these folders in Finder, but I can't get to either of them using the links in the sidebar.


Looking at the file system in Terminal, I see that "Documents" is symlinked to "Documents - <computer>". However, if I try to cd to "Documents", I get this message:


cd: too many levels of symbolic links: Documents


I have not done anything with either of these two folders myself. Could it be the result of a recent update? I'm running Ventura 13.5.


Edit: I noticed that "Documents" isn't symlinked to "Documents - <computer>". It is symlinked to "Users/<me>/Documents". So it has become a circular link. Desktop is the same.


Aug 10, 2023 09:04 AM in response to Jeff_W.

Hi Jeff_W. I did try the repair disk with the Disk Utility. I might have move the file, just can't remember when, if I did. I doesn't seem to be the same folder named 'Documents' from OneDrive.


In the side bar, left click, get info, it is an alias (shortcut) where the original path was /Users/username/Documents

When applying Command + Shift G., it shows the alias, and the original is still there in the iCloud Drive. No idea, how to fix the alias.

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The operation can't be completed because the original item for "Documents" can't be found.

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