Zooming in on PDF on Ipad

I have a 7th generation Ipad running 13.3.1.

I load PDF documents - specifically mechanical drawings - into FILES for use on jobsites.

When I zoom into a sheet, the ipad responds normally to a point, then suddenly resets to fully zoomed out.

Any help appreciated. Thank you.


iPad, iPadOS 13

Posted on Aug 7, 2023 02:30 PM

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Aug 8, 2023 11:49 AM in response to Sweitz14

Hey there Sweitz14,


Thanks for reaching out to the Apple Support Communities.


From the information you've provided, we do see that an iPadOS update would be available for your device. Since updating can often provide the latest features, security updates, and bug fixes, we would recommend updating, and test the issue further.


For help with updating your iPad, check out this link here: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Keep us updated on the results.


Thanks!

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Zooming in on PDF on Ipad

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