You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

after i reset my apple watch it just will not connect to this phone

i haven't used this apple watch in years. i lost it but just recently found it. i reset it. i tried connecting it to my phone i have now and it will not work

iPhone XR, iOS 16

Posted on Aug 6, 2023 5:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 2:19 AM

Hi there,


Please follow these steps to see if you can fix this issue


Unpair Apple Watch from the paired iPhone 

If you have the paired iPhone, unpair your Apple Watch:

  1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.
  2. Tap the "i" button  next to the watch that you want to unpair, then tap Unpair Apple Watch.
  3. Tap again to confirm, then wait for the watch to unpair.
  4. After Apple Watch unpairs, you can pair again.


Erase Apple Watch without the paired iPhone

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.

When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.

  1. Open the Settings app on your watch, then tap General > Reset.
  2. Tap Erase All Content and Settings, then tap again to confirm.
  3. Wait for the watch to unpair.
  4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.


Reset Apple Watch without using a passcode

If you can't unpair or erase your Apple Watch because you’ve forgotten its passcode, you can reset the watch.

When you reset Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, you'll have to enter the Apple ID and password that was used to set it up.

  1. Put Apple Watch on its charger.
  2. Press and hold the side button until you see the screen with the power button  in the upper-right corner, then let go of the side button. If your Apple Watch has an earlier version of watchOS, you see the Power Off slider instead of the power button.
  3. Press and hold the Digital Crown until you see the red Reset button.
  4. Tap Reset, then tap Reset again to confirm.
  5. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.


Reset Apple Watch if the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.
  2. Tap Reset when it appears on your watch.
  3. After your watch resets, you can pair again.


1 reply
Question marked as Top-ranking reply

Aug 7, 2023 2:19 AM in response to brookelynn234

Hi there,


Please follow these steps to see if you can fix this issue


Unpair Apple Watch from the paired iPhone 

If you have the paired iPhone, unpair your Apple Watch:

  1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.
  2. Tap the "i" button  next to the watch that you want to unpair, then tap Unpair Apple Watch.
  3. Tap again to confirm, then wait for the watch to unpair.
  4. After Apple Watch unpairs, you can pair again.


Erase Apple Watch without the paired iPhone

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.

When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.

  1. Open the Settings app on your watch, then tap General > Reset.
  2. Tap Erase All Content and Settings, then tap again to confirm.
  3. Wait for the watch to unpair.
  4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.


Reset Apple Watch without using a passcode

If you can't unpair or erase your Apple Watch because you’ve forgotten its passcode, you can reset the watch.

When you reset Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, you'll have to enter the Apple ID and password that was used to set it up.

  1. Put Apple Watch on its charger.
  2. Press and hold the side button until you see the screen with the power button  in the upper-right corner, then let go of the side button. If your Apple Watch has an earlier version of watchOS, you see the Power Off slider instead of the power button.
  3. Press and hold the Digital Crown until you see the red Reset button.
  4. Tap Reset, then tap Reset again to confirm.
  5. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.


Reset Apple Watch if the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.
  2. Tap Reset when it appears on your watch.
  3. After your watch resets, you can pair again.


after i reset my apple watch it just will not connect to this phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.