Iphone 11 hangs up on calls

The phone hangs up on all calls that are not on speaker phone. I cleaned the phone and changed the type of case I have. Just before it hangs up, the phone lights up like I have taken it away from my face and it hangs up. I have no issues if I am on speaker but I do not need my phone calls broadcast to the world.

iPhone SE, iOS 14

Posted on Aug 5, 2023 12:11 PM

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2 replies

Aug 6, 2023 12:53 PM in response to Me2929

Hello Me2929,


Are you using any accessories, such as headphones, with the iPhone when the call disconnects? If so, try disconnecting any accessories to help rule out any possible issues being caused by the accessory.


Be sure to also check for any updates for the iPhone, as that'll ensure it's using the latest improvements and fixes. The latest version at the moment is iOS 16.6 for reference. This page can help with updating, if needed: Update your iPhone or iPad - Apple Support


Does the issue seem to occur on calls with particular contact(s)? If so, try checking with the other person to see if they're experiencing disconnects as well when they're on calls with other people. That can help to see if it may be caused by the other person's end.


Cheers.

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Iphone 11 hangs up on calls

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