Apple TV 4K 2023 No Atmos on Netflix

Hi all I’ve just purchased an Apple TV and connected to my LG G3, with Sonos ARC. For some reason Atmos does not appear as an option on the titles of series/films also when playing I keep losing sound. Anyone else has this issue?

HomePod mini, 14

Posted on Aug 5, 2023 01:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 07:48 PM

Hey try the fix on this Sonos community forum link: https://en.community.sonos.com/home-theater-229129/dolby-atmos-not-showing-on-netlix-app-for-apple-tv-4k-solved-6880715


it worked for me and I’m not even using a Sonos Device. Hope it works for you good luck Mitchellsx!

Similar questions

3 replies

Aug 5, 2023 01:59 AM in response to Mitchellsx

Netflix’s content labeling (Dolby Vision and/or Dolby Atmos badges) has some known issues in the interface, but that shouldn’t affect actual audio output. Losing sound would be a separate issue. Note that you’ll need to subscribe to their Premium tier for high end video and audio formats; it isn’t available with Basic or Standard plans.

Is this only for Netflix, or other content providers as well?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K 2023 No Atmos on Netflix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.