Fitness widget on iPhone Lock Screen is not updating

I’ve seen a few threads on this topic but no solutions. I don’t have one either, but I have noticed something interesting.


I added the Fitness widget activity ring to my Lock Screen in the area below the time. The ring never shows any progression, always stuck at zero. I even tried adding the fitness widget above the time, using the activity shown as calories burned related to my target. That shows “— / —“, so that isn’t working either.


Now, here’s the thing. If I open my phone (using my password or Face ID), and then once it’s opened I drag down from the top to get the screen that looks exactly like the Lock Screen, the widget WORKS in both of those places. That is, the circle shows progression and the calories shows numbers. So the fitness widget(s) work on this other “lock screen”, just not on the actual Lock Screen. 


Doesn’t really help because it needs to work on the actual Lock Screen to be useful. But this shows that the Fitness widget(s) kind of sort of work, but there’s just a glitch preventing it from working in the right place (on the actual Lock Screen).

iPhone 7, iOS 15

Posted on Aug 2, 2023 01:58 PM

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2 replies

Aug 3, 2023 11:22 AM in response to Source-Apple

Hello Source-Apple,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue the Fitness widget on the Lock Screen of your iPhone. Just to be sure, let's make sure your iPhone is up to date (Update your iPhone or iPad - Apple Support) and see if restarting helps (Restart your iPhone - Apple Support), and then contact Apple directly to investigate this further:



Apple Support



Cheers!

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Fitness widget on iPhone Lock Screen is not updating

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