Spend all my credits to change my region

i have 0.39credits in my apple id and i want to make it 0credit but i can't use it. And i want to change my region. help me

Posted on Aug 2, 2023 09:55 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 10:50 AM

i have 0.39credits in my apple id


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

https://support.apple.com/en-gb/HT202359

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> https://support.apple.com/en-gb/HT201389

 


2 replies
Question marked as Top-ranking reply

Aug 2, 2023 10:50 AM in response to khem163

i have 0.39credits in my apple id


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

https://support.apple.com/en-gb/HT202359

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> https://support.apple.com/en-gb/HT201389

 


Aug 2, 2023 10:44 AM in response to khem163

You can contact Apple Support and request that remaining credit is cancelled.


You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Spend all my credits to change my region

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