iPhone 13 Pro White Screen Issue - Complaint

I am here to express my deep concern and disappointment regarding a significant issue I have encountered with my iPhone 13 Pro where the device's screen turns completely white without any warning or apparent trigger. I have taken utmost care of my device, and there has been no physical damage or mishandling that could have caused this problem. While I understand that the agreed warranty period has expired, as the service center executive clearly mentioned the problem has occurred due to manufacturing defect or due to the recent update, I requested an extension of the warranty period to cover the repair or replacement which was not accepted. Considering the premium price and reputation of Apple products, I believe it is reasonable to expect a seamless user experience without such significant defects.

As a loyal Apple customer, I sincerely hope that Apple can offer an appropriate resolution to this matter.

iPhone 13 Pro

Posted on Jul 31, 2023 11:37 PM

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Feb 10, 2024 02:09 AM in response to Najeebmmuneer

I from Singapore and also faced same white screen issue in my iPhone 13Pro max and I went to singapore jewel changi apple store to repair. But they disagree due to one of the screw rusted and they told me to take out the screw on my own or using some other shop in outside.

How ridiculous this one. How other ppl can take apple screw while apple itself dont want to take.They have been telling the same store for the past 4 days and am totally frustrated with apple support and this store. Apple is a such a big company and they refuse to repair their known bug. Hereafter I wont suggest to anyone to buy apple product.

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iPhone 13 Pro White Screen Issue - Complaint

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