Purchased a new iPhone. Tried to pair the watch. Watch will not paid. Screen appears frozen
Watch appears frozen. The Apple icon will not go away. Unable to turn it off. Won’t pair with phone.
iPhone 6 Plus, iOS 11
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Re: "Purchased a new iPhone. Tried to pair the watch. Watch will not paid. Screen appears frozen"
If the Watch has been paired with another phone previously, see if the Apple support article below can help:
ie: As it is a new iPhone to the Watch: How to pair your Apple Watch with a new iPhone - Apple Support
If needed: Learn how to turn your Apple Watch on and off, even if it isn't responding
ie: How to: Restart your Apple Watch - Apple Support
or
Apple Watch Support online (info. / support / contact):