No sms sound, but only when I’m using my iPad

My iPhone does not make a sound when I receive a new sms/iMessage. But this only happens when I’m using my iPad at the same time. Everything works normal when I’m not using my ipad. It does not have to be completely off. Turning off the screen is enough to get sound notifications on the iPhone again.

If I receive an iMessage I will at least be notified by a drop down bar on the ipad (but no sound). The problem is when I receive a normal sms. Then I get no sound from my iPhone and no notification on my ipad.


what can I do?

Nic

Posted on Jul 30, 2023 08:19 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2023 09:04 AM

Thanks!

I will try to go through all the steps now.

I still don’t understand it though. Why do I get a sound notification from my iPhone when my iPad is sleeping but not when I’m using it? Even from the same contact.



2 replies

Jul 30, 2023 08:32 AM in response to nicholai129

Turn off all focus (DND, Driving, Work, Sleep, Personal, Any other). Open the Control center and see if this helps.

And then turn back the only Focus that you need.




If your family is still receiving texts with the message "notification silenced" when messaging you, it could be due to a few different settings or configurations on your iPhone or iPad. Here are some troubleshooting steps you can follow to resolve the issue:


Check Individual Contact Settings:

  • Open the Messages app on your iPhone.
  • Find a conversation with one of your family members.
  • Tap the contact name at the top of the conversation to open the contact details.
  • Check if "Hide Alerts" or "Emergency Bypass" is enabled for that contact. If so, toggle it off.


Check Mute Conversation:

  • In the Messages app, swipe left on the conversation with your family member.
  • If "Hide Alerts" or "Mute" is enabled, tap on it to unmute the conversation.
  • Hide Alerts watch the GIF below




SMS and iMessage notifications settings are not different. However, if the recipient has enabled Hide Alerts for a specific message thread then there won't be any sound irrespective of DND


For Hide Alerts please see the pic 1 below. Follow Pic 2 for two scenarios; DND+Hide Alert and Only DND


Pic 1 (Hide Alerts)


Pic 2 (Two Scenarios) 1. DND + Hide Alert, 2. Only DND



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No sms sound, but only when I’m using my iPad

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