You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I keep subscribing for the highest iCloud storage but it keeps telling me my storage is full and most of my videos are not loading

I pay for the highest iCloud storage but most times I take pictures or videos, it keeps updating me that my iPhone storage is full.

thought my photos and videos are supposed to automatically upload to the iCloud?

why does it keep showing me phone storage full when I keep paying for iCloud storage?


iPhone 12 Pro Max, iOS 16

Posted on Jul 29, 2023 3:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 5:40 PM

promise54 Said:

"I pay for the highest iCloud storage but most times I take pictures or videos, it keeps updating me that my iPhone storage is full.: thought my photos and videos are supposed to automatically upload to the iCloud? why does it keep showing me phone storage full when I keep paying for iCloud storage?"

-------


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Clear Space Using my User Tips:

1 reply
Question marked as Top-ranking reply

Jul 29, 2023 5:40 PM in response to promise54

promise54 Said:

"I pay for the highest iCloud storage but most times I take pictures or videos, it keeps updating me that my iPhone storage is full.: thought my photos and videos are supposed to automatically upload to the iCloud? why does it keep showing me phone storage full when I keep paying for iCloud storage?"

-------


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Clear Space Using my User Tips:

I keep subscribing for the highest iCloud storage but it keeps telling me my storage is full and most of my videos are not loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.