I can't change my payment method due to open subscriptions

when I try to enter the new one I cannot find the area to enter. I tried to delete the old one but it says I have open subscriptions and it cannot be deleted. I do not want my payemebts delayed so w


Trying to delete old debit card with new one but open payments that won’t allow to delete old card


[Edited by Moderator]

iPhone 13, iOS 16

Posted on Jul 28, 2023 07:58 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 04:02 AM

See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on an iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.




2 replies
Question marked as Top-ranking reply

Jul 29, 2023 04:02 AM in response to 80devil

See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on an iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.




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I can't change my payment method due to open subscriptions

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