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It stays cannot verify payment

When I try to add my Visa gift card that’s already activated too add a payment it wouldn’t let me add the gift card it says “ cannot verify payment information contact Apple support for more information“

iPhone 6s Plus, iOS 15

Posted on Jul 28, 2023 1:16 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 1:47 AM

Your VISA gift card is a prepaid debit card.


Apple often won't accept prepaid debit cards as a payment method.


M1 Mac mini, macOS 13.5;  Watch, series 7 GPS/cellular, watchOS 9.6; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jul 28, 2023 1:47 AM in response to myira64

Your VISA gift card is a prepaid debit card.


Apple often won't accept prepaid debit cards as a payment method.


M1 Mac mini, macOS 13.5;  Watch, series 7 GPS/cellular, watchOS 9.6; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

It stays cannot verify payment

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