I can't make purchases with my apple ID credit

I initially tried to make a purchase in an app with my credit card, to which it declined and told me to renew my credit card info, which I did, however, it didn't go through and kept telling me to renew and never actually worked. So, I then added funds from my card to my Apple ID account in hopes to be able to make my purchase with app store credit instead; I was not able to. It keeps saying my purchase has failed and will not let me use my card or the newly added credits. I added 3.00$ precisely, and it says my Apple ID balance is 3.00$ but I cannot make any purchase. I want a solution or I want my money back.

iPhone 13 Pro Max, iOS 16

Posted on Jul 26, 2023 10:32 PM

Reply
1 reply

Jul 27, 2023 12:14 AM in response to PIOALlrr

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See also the following Apple articles:

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

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I can't make purchases with my apple ID credit

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