I am unable to save any files that needs to be downloaded locally on my iPhone 12. I see the save option as gridout in “on my iPhone” section. Even I cannot move files which are by default downloaded under the chrome folder.

Under the Files app, I see the Browse option. After clicking on the browse option the other folders are chrome and download. When I try to copy or move files from chrome folder to outside in “on my iPhone” the option is grid out for save and move.

iPhone 12, iOS 16

Posted on Jul 25, 2023 11:10 PM

Reply
5 replies

Jul 28, 2023 02:47 PM in response to SravanKrA

Thank you for your reply.

What you have proposed as a solution is not what I am looking for.

My problem is with the management of the download files from Chrome folder to save it locally or to ICloud Drive.

When I Download an attachment from an email it is getting downloaded into “Chrome” folder. This chrome folder is not browseable when I want to attach the downloaded file to a new email. So I was trying to copy or move this downloaded file from “Chrome” folder to “Test” folder which it is not allowing. Hope my problem state is clear now. Thank You

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am unable to save any files that needs to be downloaded locally on my iPhone 12. I see the save option as gridout in “on my iPhone” section. Even I cannot move files which are by default downloaded under the chrome folder.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.