my iPod 7 has not been used in a couple of years,, I forgot my password,, how do I reset my iPod

just wanting to restart my iPod.. I can't remember my password, so I'm guessing restarting it is the only way to use it again?

iPod, iOS 12

Posted on Jul 25, 2023 11:01 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2023 11:03 AM

There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. I am not clear as to which you are referring.


Read the Apple Support document for what to do if you forgot the passCODE. Click here then select your device type if necessary --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration. For an old iPod see the section about using an older iOS.


Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 25, 2023 11:03 AM in response to formyipod

There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. I am not clear as to which you are referring.


Read the Apple Support document for what to do if you forgot the passCODE. Click here then select your device type if necessary --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration. For an old iPod see the section about using an older iOS.


Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple Support

or go directly to this link --> http://iforgot.apple.com/

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support


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my iPod 7 has not been used in a couple of years,, I forgot my password,, how do I reset my iPod

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