Sharing & Permissions stuck on fetching...

I'm trying to access the documents folder from an external mac backup drive (my old mac that died) onto my new imac running Ventura 13.2.1. I have copied the file onto the desktop and when I try to open, it says I don't have access. When I try to change the access in the doc info window it is stuck on fetching...


Can anyone please help me gain access to the files in that folder which I need.

iMac 24″, macOS 13.2

Posted on Jul 24, 2023 03:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2023 03:32 PM

Fetching… means it can't find a user associated with the files.


Instead of just copying them, hold down Option key and from the Time Machine menu choose Browse Other Backup Disks.

Use that to restore the files to your new Mac. Since you have a different user ID for the new Mac, you may run into problems restoring those. If so, we can try some other things.


Migrating the old user from the backup would have been a better option.

Similar questions

3 replies
Question marked as Top-ranking reply

Jul 24, 2023 03:32 PM in response to toe pickle

Fetching… means it can't find a user associated with the files.


Instead of just copying them, hold down Option key and from the Time Machine menu choose Browse Other Backup Disks.

Use that to restore the files to your new Mac. Since you have a different user ID for the new Mac, you may run into problems restoring those. If so, we can try some other things.


Migrating the old user from the backup would have been a better option.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sharing & Permissions stuck on fetching...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.