trouble with wireless keyboard

I forget the PIN for my wireless keyboard...is there a way to retrieve or change it

Posted on Jul 24, 2023 10:12 AM

Reply
1 reply

Aug 21, 2023 11:49 PM in response to pm1958

If you've forgotten the PIN for your Apple wireless keyboard, you may need to reset it. Here's how you can do it:


1. Turn Off the Keyboard: Make sure the keyboard is turned off.


2. Reset the Keyboard: Press and hold the power button on the keyboard for a few seconds until the indicator light starts flashing. Keep holding the button down until the light turns off. This resets the keyboard.


3. Reconnect the Keyboard: On your device (computer, iPad, etc.), go to the Bluetooth settings and locate the keyboard in the list of available devices. Choose to pair or connect the keyboard. You might be prompted to enter a new PIN.


If you're trying to change the PIN for security reasons, you might need to refer to the documentation or support resources for your specific keyboard model, as the steps could vary. It's also a good idea to contact Apple Support directly for precise guidance tailored to your situation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

trouble with wireless keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.